Communication with Stakeholders
Every organisation has a wide variety of stakeholders, from the customer and supplier to the many agencies that come with partnership working in all sectors. Everyone will have their own ideas about how your service operates and can be improved. Effective communication and consultation are required to harness this feedback and use it.
Often consultation relates to a decision that you are intending to make, and that can be influenced by stakeholders. Do you use an appropriate variety of consultation activities, relevant to the information required and the diversity of your stakeholder groups? How do you get in touch with the hard to reach people ?
Communities expect to be fully involved in decision making, and practitioners are realising that traditional approaches to consultation are inadequate. Better outcomes can be reached by engaging local communities from a very early stage. New skills and approaches are required to do this.
For tailored programmes to meet your needs and those of your stakeholders contact us |